People tend to act to protect themselves when they feel threatened—in the workplace, in checkout lineups, behind the wheel of a car, strolling down the street, on the bus on the way to work, etc. Fear, real or imagined, motivates.
Those trained to act rather than react—military service men and women, police officers, martial artists (at least some), mediators and counsellors, ambassadors—may protect themselves guided by a commonsensical rationale that is necessary given a real threat.
Most modern freedom is at root fear. It is not so much that we are too bold to endure rules; it is rather that we are too timid to endure responsibilities.—G.K. Chesterton